This policy explains how Waypoints OC, the operator of this website, handles information from site visits and from the free review form.
Information we collect
The form asks when the crash took place, if another driver caused it or played a part in it, if you have pain or other injury symptoms, and if you already signed with a lawyer about this accident. The answer about injuries is health information. We also ask for your name and phone number.
A visit sends us technical data too: IP address, browser and device type, pages viewed, the referring page, and campaign tags in the link such as UTM tags and gclid.
Sending the form adds a consent record. It holds the time, the page, your IP address and browser, and the consent wording that was on screen.
How we use information
Your request goes to our partner law firm, and its automated assistant calls you about the accident. Technical data helps us run the site, protect it, block spam and understand visits. The consent record is kept as proof of the consent you gave. We also use information where a legal duty requires it. Your injury answer has one use, which is handling your request. It is never used for advertising.
Who we share it with
Our partner receives your request, and so do the service providers that place its calls and texts. They get what they need to handle it. Our hosting provider processes site and request data. An analytics service may receive visit data. We disclose information when the law requires it. A successor would receive it if Waypoints OC or this site were sold or merged.
We do not sell personal information. Waypoints OC does not share it for cross-context behavioral advertising either. Calls about a request may be recorded, and the recording may be stored with that request.
Your choices and California rights
Calls and texts stop when you ask. The call consent section of our terms explains how.
California law gives you rights over your personal information. You can ask what we hold about you and receive a copy. You can ask for a correction or for deletion. You can ask us to limit the use of sensitive information, which we use only for your request. Because we do not sell or share personal information, no opt-out is needed. You will not be treated differently for using any of these rights. With your written permission, an authorized agent can ask on your behalf.
Send requests to privacy@carcrashorangecounty.com. We may ask a few questions to confirm your identity. We reply within 45 days. For California Civil Code section 1798.83: Waypoints OC does not give personal information to third parties for their direct marketing.
Retention
Waypoints OC keeps each request for at least 4 years, and keeps the record of the consent given with it for the same time. If you ask for deletion, the consent record still stays until the 4 years end.
Do Not Track signals
Waypoints OC does not follow you across other websites. The site therefore gives the same response whether or not your browser sends a Do Not Track or Global Privacy Control signal.
Cookies, storage, children and security
Cookies and browser storage may be used so the site works and so we can measure visits. Campaign tags from your arrival link are kept only for the length of the visit. Children under 16 should not use the site. Our safeguards are reasonable, but no system is fully secure. Information is processed in the United States.
Changes, contact and effective date
When this policy changes, the new version appears on this page with its effective date. This version is effective 12 November 2026. Contact: privacy@carcrashorangecounty.com.